Privacy Policy

Revision of 29.09.2026

This is a translation for convenience. In case of any discrepancy, the Russian version prevails: aifactorika.com/ru/privacy-policy/

Personal data operator: Individual Entrepreneur Grigory Vasilyevich Shchukin, INN 311903356773, OGRNIP 318312300066368 (the Operator). Contact address: info@aifactorika.com.

This Policy sets out how personal data of visitors to aifactorika.com (the Site) and of people contacting the Operator through the Site form or the Telegram bot @AIFACTORIKA_BOT are processed and protected, in accordance with Russian Federal Law No. 152-FZ of 27.07.2006 “On Personal Data”.

1. Data we process

1.1. Data you provide: name, phone number, Telegram username, email address, company name, a description of your task and any other information you enter in the form or send to the Telegram bot.

1.2. Data sent automatically: IP address, cookie and browser local-storage data, browser and device details, date and time of visit, pages viewed, referrer and advertising tags (UTM).

1.3. With your consent to analytics cookies, the Site uses Yandex Metrica (YANDEX LLC), including Webvisor and click map. It collects information about visits and actions on the Site pages (scrolling, clicks, cursor movement), a browser identifier and the IP address. The content of form fields is not recorded. See the Cookies page.

1.4. We do not request special categories of personal data or biometric data.

2. Purposes

2.1. Reviewing your request for business process automation services, contacting you, preparing a proposal and concluding a contract.

2.2. Answering enquiries, including via the Telegram bot.

2.3. Traffic analysis and Site improvement, only with consent to analytics cookies.

2.4. Sending informational and advertising materials, only with separate consent to mailing.

2.5. Site security and abuse prevention, including rate limiting of form submissions by IP address. For this purpose the IP address is kept for no more than 1 hour and is not sent to the CRM.

3. Legal grounds

3.1. Your consent (Art. 9 of Law 152-FZ); consent to advertising (Art. 18 of Federal Law No. 38-FZ “On Advertising”); preparing and concluding a contract at your request and performing a contract to which you are a party (Clause 5, Part 1, Art. 6 of Law 152-FZ).

4. Processing

4.1. Collection, recording, systematisation, accumulation, storage, clarification, retrieval, use, transfer (provision, access), de-identification, blocking, deletion and destruction, with or without automation.

4.2. Requests are received by the request intake service and stored in the Operator’s CRM. Both run on a server located in the Russian Federation (Moscow). Recording, systematisation, accumulation, storage, clarification and retrieval of personal data of Russian citizens are carried out using databases located in the Russian Federation.

4.3. If you contact us via Telegram, your messages are also processed by Telegram under its own policy.

4.4. Request data are kept no longer than needed for the purposes and no more than 3 years from your last contact, unless a longer period is required by contract or law. When the period expires or consent is withdrawn, the data are destroyed in the CRM and in the intake service. Analytics data are kept in Yandex Metrica under its terms.

4.5. We apply legal, organisational and technical safeguards: access to the CRM only for authorised persons, HTTPS encryption, logging.

4.6. The Operator’s staff work with requests only in the CRM. Personal data from requests are not forwarded to messengers or other external services.

5. Third parties

5.1. The Operator does not sell personal data.

5.2. Personal data may be transferred: to YANDEX LLC within Yandex Metrica data, only with consent to analytics cookies; to persons the Operator has instructed to process data to perform a contract with you, under an agreement obliging them to keep confidentiality and comply with Law 152-FZ; to state authorities where required by Russian law.

6. Your rights

6.1. You may request information about processing of your data, its correction, blocking or destruction, withdraw your consent to processing and to mailing, and complain to Roskomnadzor or a court.

6.2. Send requests and withdrawals to info@aifactorika.com. We reply within 10 business days; the period may be extended by no more than 5 business days with notice. On withdrawal of consent the Operator stops processing and destroys the personal data within 30 days, unless otherwise required by law or contract.

6.3. You can change your analytics cookie choice at any time via “Cookie settings” at the bottom of the page.

7. Changes

7.1. The Operator may amend this Policy. The new revision takes effect when published on the Site. The current revision is always available at aifactorika.com/ru/privacy-policy/.

Revision of 29.09.2026